2009+computer+units

below are the National criteria for the units in computer you will be studying (warning they will do your head in!) I have put them in for your information only & so you can tell people what you do all day!

**computer RPL ACTIVITIES**
note there are two units that are put together but the assesments will be combined and minimal. Where ever possible assesment evidence will be collected or combined with other subjects.

BSBCMN213A Produce simple word processed documents 40 hours

ICAU1132A Operate a presentation package 25 hours Operate a presentation package || 
 * 
 * |||||||| **NTIS ID: ****ICAU1132A ** |||||| **TAFE ID: ****C8845 ** |||||| **Status: ****Approved ** ||||||  ||
 *  || **Elements and Performance Criteria ** ||
 * || **Create presentations ** ||
 * 1.1 Open a presentation package application and create a simple design for a presentation according to organisational requirements ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">1.2 Open a blank presentation and add text and graphics ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">1.3 Apply existing styles within a presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">1.4 Use presentation template and slides to create a presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">1.5 Use various tools to improve the look of the presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">1.6 Save presentation to correct directory ||
 * **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Customise basic settings ** ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">2.1 Adjust display to meet user requirements ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">2.2 Open and view different toolbars to view options ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">2.3 Ensure font settings are appropriate for the purpose of the presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">2.4 View multiple slides at once ||
 * **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Format presentation ** ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.1 Use and incorporate organisational charts, bulleted lists and modify as required ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.2 Add objects and manipulate to meet presentation purposes ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.3 Import objects and modify for presentation purposes ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.4 Modify slide layout, including text and colours to meet presentation requirements ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.5 Use formatting tools as required within the presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.6 Duplicate slides within and/or across a presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.7 Reorder the sequence of slides and/or delete slides for presentation purposes ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.8 Save presentation in another format ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">3.9 Save and close presentation to disk ||
 * **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Add slide show effects ** ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">4.1 Incorporate preset animation and multimedia effects into presentation as required to enhance the presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">4.2 Add slide transition effects to presentation to ensure smooth progression though the presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">4.3 Test presentation for overall impact ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">4.4 Use onscreen navigation tools to start and stop slide show or move between different slides as required ||
 * **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Print presentation and notes ** ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">5.1 Select appropriate print format for presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">5.2 Select preferred slide orientation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">5.3 Add notes and slide numbers ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">5.4 Preview slides and spell check before presentation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">5.5 Print the selected slides and submit presentation to appropriate person for feedback ||  ||   ||
 * |||||||||||||||||| **<span style="font-size: 9pt; color: #cc3333; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU; mso-bidi-font-size: 11.0pt;">Produce simple word-processed documents **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;"> ||||  ||
 * |||||| **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">NTIS ID: ****<span style="font-size: 9pt; color: #cc3333; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU; mso-bidi-font-size: 11.0pt;">BSBCMN213A **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;"> |||||||| **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">TAFE ID: ****<span style="font-size: 9pt; color: #cc3333; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU; mso-bidi-font-size: 11.0pt;">C3533 **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;"> |||| **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Status: ****<span style="font-size: 9pt; color: #cc3333; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU; mso-bidi-font-size: 11.0pt;">Approved **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;"> ||||  ||
 * |||| **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">State Code ** |||||| <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">C3533 |||| **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Nominal Hours ** |||||||| <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">40 ||  ||
 * |||| **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">State Code ** |||||| <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">C3533 |||| **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Nominal Hours ** |||||||| <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">40 ||  ||

This unit covers preparation and production of short routine letters, notes, memos and records using word processing software. This unit is related to BSBCMN107A Operate a personal computer, BSBCMN108A Develop keyboard skills and BSBCMN306A Produce business documents.

<span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">
 * **<span style="font-size: 9pt; color: #7a295e; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Elements and Performance Criteria ** ||
 * || **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Use safe work practices ** ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Workspace, furniture and equipment are adjusted to suit the ergonomic requirements of the user ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Work organisation meets organisational and Occupational Health and Safety requirements for computer operation ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Energy and resource conservation techniques are used to minimise wastage in accordance with organisational and statutory requirements ||
 * **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Confirm document requirements ** ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Document purpose, audience and presentation requirements are clarified with relevant personnel in accordance with organisational policy and procedures ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Organisational requirements in relation to document style, storage and security requirements are identified ||
 * **<span style="font-size: 9pt; color: #999999; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Produce documents ** ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Text is entered, checked and amended in accordance with organisational and task requirements ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Software functions are utilised for consistency of design and layout and document is formatted in accordance with organisational style and presentation requirements ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Manuals, user documentation and on-line help are used to overcome problems with document presentation and production ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Mailable document is previewed, adjusted and printed in accordance with organisational and task requirements ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Documents are prepared within designated timelines, organisational requirements and Australian standards for speed and accuracy ||
 * <span style="font-size: 9pt; color: black; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EN-AU;">Document is named and stored, in accordance with organisational requirements and the application exited without information loss/damage ||  ||
 * <span style="font-size: 9pt; color: #7a295e; font-family: 'Arial','sans-serif';">Range of Variables **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">
 * **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Documents may include: ** || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">memos || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">briefing papers ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">labels || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">faxes || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">short reports ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">envelopes || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">letters || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">simple one-page flyers ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">agendas || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">standard form letters || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">minutes ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> ||
 * **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Software functions may include **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">: || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">default settings || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">text formatting ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">page numbers || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">page setup || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">tabs ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">headers/footers || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">paragraph formatting || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">line spacing ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">spell check || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">indent || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">document protection ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">grammar check || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> ||
 * **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Formatting may include: ** || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">page orientation || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">enhancements to format - borders, patterns and colours ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">columns || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">margins || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">alignment on page ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">enhancements to text - colour, size, orientation || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">company logo/letterhead || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">headers/footers ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> ||
 * **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Printing may include ** || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">whole document || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">multiple copies ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">printer setup || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">odd or even pages || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">specified pages ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> ||

<span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">
 * **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Naming and storage of documents may include **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">: || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">file/directory names which identify the operator, author, section, date etc ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">file names which are easily identifiable in relation to the content || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">file names according to organisational procedure eg numbers rather than names || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">storage in folders/sub-folders ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">storage on hard/floppy disk drives, CD ROM, tape backup || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">organisation policy for backing up files ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">organisation policy for filing hard copies of documents || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">filing locations ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">security || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">authorised access ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Checking may include: || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">proofreading ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">grammar || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">accuracy of information ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">consistency of layout || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">spelling, electronically and manually ||
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">ensuring instructions with regard to content and format have been followed || <span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> ||

Critical Aspects of Evidence Integrated demonstration of all elements of competency and their performance criteria Knowledge of simple word processing functions Knowledge of standard document layout Knowledge of simple document design principles Knowledge of organisational requirements for simple word-processed documents
 * __<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">The Evidence Guide __**<span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> identifies the critical aspects, knowledge and skills to be demonstrated to confirm competency for this unit.

Formatting styles and rules of the organisation's style guide Effect of formatting on readability and appearance of documents At this level the learner must demonstrate basic operational knowledge in a moderate range of areas.
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Organisational requirements **<span style="font-size: 12pt; font-family: 'Arial','sans-serif';"> for ergonomics, work periods and breaks, and conservation techniques.

<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Keyboarding and technology skills Literacy skills for reading and understanding the organisation's procedures; using basic models to produce a range of correspondence; using page layout to support text structure Proofreading and editing skills for checking own work and re-reading for accuracy against original Communication including questioning and clarifying Problem solving skills to solve routine problems Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Underpinning Skills **

<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Consistency of Performance **

Resource Implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace. These may include:

workplace reference materials such as style guides computer equipment with wordprocessing software English dictionary

<span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment Assessment should reinforce the integration of the key competencies and the Business Services Common Competencies for the particular AQF Level. Refer to the Key Competency Levels
 * <span style="font-size: 12pt; font-family: 'Arial','sans-serif';">Context/s of Assessment **

NB:These levels do not relate to the Australian Qualifications Framework. They relate to the seven areas of generic competency that underpin effective workplace practices. Communicating ideas and information through well-designed business documents (2)

Collecting analysing and organising information to meet organisational requirements (2)

Planning and organising activities to meet designated timelines (2)

Working with others and in teams to determine document purpose and audience (2)

Using mathematical ideas and techniques to determine spatial design requirements (2)

Solving problems using manuals and on-line help (2)

Using technology to produce word-processing documents (2)