Computer+log+in

This email is to provide an update to all staff regarding individual student accounts. Based on feedback we have now been able to provide access to the password change facility on both administrative and student networks. This now means that lecturers can unlock and reset accounts in class with your lecturer/staff logon from the following link: [] (and hit the run button) The information last year is still relevant this year : [|2009 Student Account Intranet Information] Please keep in mind that ALL staff have access to this facility and that lecturers should facilitate the student access as much as possible. There has been feedback that groups of students are being directed to the LRC’s and Academic Coordinator sections placing a surge in workload on these sections. Since all staff can provide this service to our students, I would encourage that students are instructed to the following order for service:  1. Lecturing / Academic staff.  2. Academic Coordinator Section (if lecturer cannot resolve)  3. Library Resource centre (if during non contact hours) Please be reminded that if any college account is not used within 42 days, then the account will become suspended, and college staff will need to unlock student accounts. If your group of students has not been training near the PC’s for a longer period of time, you may want to ensure students have logged on to a Challenger Institute PC before the first computer based training session. If your student is enrolled into UE, and on a valid roll then they have an active account: [] If students are not able to gain access from the above staff, then the staff member must log a request to challenger.helpdesk@challenger.wa.edu.au with the full student details for checking. If you are stuck, and you need a temporary account you can request a temporary account via web form on the intranet. Please be advised that this facility is to be used when you need to enable login for a group of students not enrolled in UE, and to facilitate a short course or fee for service function. If staff use this facility to continually requests accounts when you have valid student accounts. The request will be denied. Helpdesk will enable this account within one - three working days of lodgement of the request. Lecturers and Students can use their own personal laptops wirelessly to access the internet. The above link provides instructions on setting up your laptop as well as wireless coverage around the Institute’s campuses. For more information email wireless@challenger.wa.edu.au for instructions and digital certificates for connecting your laptop to the Institutes wireless network.
 * __Emergency Accounts:__ **[|Emergency Short Term Account Location]
 * __Wireless Access:__ **[|Wireless information]